You've Got questions,
We've got Answers
What is your shipping policy?
Please allow 1-2 business days for processing, and than 3-10 days for domestic delivery and 7-21 days for worldwide. We provide free delivery on local orders of $45 and over. We will be shipping out all orders from the previous sales every Monday. Minimum 24 hours between purchase and shipping date.
Why do my pieces look different than the picture?
For some of the items listed, if there are more than one listed in stock, than that means I have taken a picture of one of the crystals/minerals to represent all of the ones in stock as the rest of them are similar in size and colour. Otherwise, you will get the exact crystal you see in the picture.
How do I pay?
We accept payments through Visa, Mastercard, Debit, E-transfer or COD.
How do I return/how do I get a refund
Any items purchased cannot be returned after purchase. However if an item is damaged or broken due to shipping, the customer will be refunded or a replacement item of same value if available will be forwarded to the customer. Four pictures must be supplied by purchaser to Divine Vibrations Crystals, Rocks, Minerals, and Fossils of damaged item and these will be approved before the new transaction is cleared.
I live local, can I set up pick up/delivery?
If you live in or near Regina, Saskatchewan and would prefer to either pick up your item or have it delivered in person. Please contact us on Facebook, Instagram, or go to contacts and send us an email! We will be doing in city deliveries every Sunday. Minimum 24 hours between purchase and delivery date.
I am not a licensed medical practitioner and crystals should not be used in place of medication prescribed by doctors.